Product Fulfillment Services

Efficient and timely product fulfillment is one of the most vital factors for scaling your e-commerce business. To help you succeed, Encore Fulfillment provides comprehensive order and product fulfillment services. With real-time inventory management, efficient warehousing, and seamless integration with your sales channels, we strive to provide delivery services that align with your standards and customer expectations. Our 3PL service guarantees fast, flexible, and streamlined product fulfillment from your online store to your customer's doorstep.

What is Product Fulfillment?

Product fulfillment, or order fulfillment, is the process of receiving, preparing, and shipping products to e-commerce customers. The product fulfillment process begins as soon as a customer places an order and involves every activity from then on, including confirmation, packaging, delivery, and even returns. Since a customer can place an order at any time, the process of product fulfillment needs to be managed proactively. Encore Fulfillment provides an end-to-end 3PL product fulfillment service that ensures nothing is missed when we are fulfilling our clients' orders and that your customers are always satisfied with the shipping experience.

Our Product Fulfillment Services

At Encore Fulfillment, our product fulfillment service is not just about receiving, picking, packing, and shipping. Instead, we combine all of these product fulfillment solutions to create a flawless working system that results in reliable, efficient, and flexible fulfillment services.

E-Commerce Fulfillment

Our e-commerce fulfillment service can be tailored to all types of e-commerce businesses. Our warehouse and inventory software seamlessly integrates with your ecommerce business platform, which allows you to stay updated as we process your inventory, ordering, packaging, and shipping.

B2B Fulfillment

If you are a B2B business, your customers may order in bulk quantities, which requires efficient inventory management and delivery. We keep all your inventory in one warehouse to maximize efficiency, no matter what size orders we are filling. 

FBA Prep Services

Fulfillment by Amazon (FBA) requires businesses operating through Amazon to send their products properly sorted, packaged, and labeled according to Amazon's FBA prep rules. Only after proper preparation can Amazon accept the products in its warehouses for shipping. Not packing the products correctly can result in rejection, returns, and even Amazon account suspensions. We can do the heavy work for you! 

Encore Fulfillment provides reliable and efficient FBA prep services for your Amazon business. We ensure standardized packaging and labeling before sending your products to Amazon so that you can focus on running your business without any stress. 

Order Fulfillment 

From order integration to shipping, our order fulfillment service covers all the bases, including integration, processing, confirmation, picking and packing, and shipping. As soon as we receive the order,  we take an all-hands-on-deck approach to ensure your customer gets their order delivered to their doorstep within the expected time frame. 

Mass Retail Distribution 

Our extensive knowledge of mass retail distribution reduces errors and helps eliminate chargebacks. We have designed our processes expertly, which allows us to process and fulfill all pick and pack orders, wholesale distribution orders, and mass retail distribution orders within the same facilities. As a result, we are equipped to provide our clients with speedy fulfillment times through reduced space footprint and efficient logistics. 

Third-Party Dropship Fulfillment 

Our 3PL services extend to drop shipping fulfillment as well. Whether you are drop shipping for other e-commerce partners or for large vendors, such as Amazon, Walmart, or Nordstrom,  you can rely on our services to directly deliver the product fully packaged to the customer without going through the traditional vendor and retail channels.

How Does Encore's Product Fulfillment Service Work?

Encore's product fulfillment begins with receiving and storing your product. From there, we pick and pack your orders and ship them according to your expectations.

1. Order Receiving and Management

Order receiving begins when we UPC scan nbound products to ensure accuracy. As part of our core inventory management services, we reconcile received inventory against expected inbounds to make sure the correct quantities have been delivered.

2. Kitting and Assembly

Our kitting and assembly services involve assembling separate pieces of products into a single offering and putting together pre-built combinations to be readily delivered to customers and proactively fulfill their expectations. Once assembled, the kit is ready for shipment, so there's less work required once the order is placed. 

3. Warehousing (Pick & Pack)

Our warehousing and pick-and-pack services are the driving force behind our services. Our managers utilize advanced software and robust processes to improve the scale and efficiency of our clients. After receiving the products, we optimize pick-and-pack fulfillment through slotting. Our software uses advanced logic to batch and route orders through the warehouse for picking. Products are scanned during both picking and packing processes, enabling us to create an industry-leading order fulfillment accuracy of 99.9%.

4. E-Commerce Shipping

Most of our work (kitting, assembly, slotting, picking, and packing) is done before the orders are even placed. Proactive management allows us to provide fast and reliable e-commerce shipping once the orders come in. As a result, we are able to deliver the product directly to the customer within three days.

5. Returns Management 

Our processes are designed to improve customer satisfaction and minimize returns. For potential returns, we have a standardized return management system in place that keeps you updated on the status of the order, even if it is returned, and consequent adjustments to your inventory.

6. Inventory Management

Encore Fulfillment's core is efficient warehousing and inventory management. Our software records all inventory management transactions, including receiving, transfers, moves, picking, and packing. Our detailed inventory processes, powered by advanced software, track your inventory through its full lifecycle in the warehouse and keep you updated.

We Offer An Extensive Integration Network

Encore supports omni-channel businesses. Therefore, whether you are running your business on a single platform or multiple channels, we make connecting easy. Our robust software offers seamless integration with all of the major e-commerce platforms, including Amazon, BigCommerce, Magento, Shopify, Squarespace, and WooCommerce.

If a direct connection is not available, we use third-party integration software to connect to most platforms. Additionally, to provide maximum flexibility, we support API and EDI custom integrations where needed, which allows us to integrate extensively with our clients and reduce the need for any manual entries.

Why Choose Encore's Product Fulfillment Service?

We go the extra mile to help you scale your e-commerce business with improved logistical efficiency and reliable, real-time inventory management.

1. Reliable Warehouse Services

We take a 360-degree approach to product fulfillment through our reliable warehouse services. Our warehouse processes are completely automated and run on advanced software, resulting in effective picking and packing, efficient product slotting, and fast deliveries. 

2. Seamless Third-Party Logistics and Integrations

Our logistic services support all kinds of online businesses. We can connect with your online business with direct and third-party integrations. We can integrate with Amazon, BigCommerce, Magento, Shopify, Squarespace, WooCommerce, and many other platforms with direct, API, EDI, and third-party integrations. 

3. Real-Time Inventory Management 

To prevent customer service nightmares, our software gives our clients real-time inventory updates. You can track the quantity on hand, the quantity reserved, the quantity of back orders, and the expected incoming quantity for each product. Additionally, you can check the full transaction history for each SKU and take advantage of an extensive list of pre-built reports to track product usage, sales velocity, and other key metrics.

4. Easy Order Tracking 

Our software provides full visibility of each order's status, allowing both us and the client to track order progress from the warehouse to the point of delivery. As a result, you can keep tabs on important orders and proactively deal with potential customer service issues. 

5. Guaranteed Accuracy

We require all inventory to have UPC (a universal product code) so that we can maintain our industry-leading order accuracy of 99.9%. Our order accuracy results in sky-high levels of efficiency and customer satisfaction.

6. Dock-to-Shelf in 2 to 3 Days

Encore Fulfillment ensures you don't face issues like out-of-stock inventory and missed marketing deadlines. We have standardized inbound processes through which we receive and slot your inventory within 1 to 2 days. As a result, the product is ready for shipping on the third business day.

7. Reimbursements for Warehouse Issues

We proactively prepare for issues like incorrect inventory, additional shipping costs, lost product costs, and negative customer feedback. If, for any reason, we are not able to achieve our guaranteed accuracy due to warehouse issues, we cover the costs of the mistake and align our incentives with our clients.

Enjoy Comprehensive Product Fulfillment Services

Partner with Us! Achieve higher scale, improved logistical efficiency, increased customer satisfaction, and 99.9% fulfillment accuracy with our product fulfillment services. Contact Encore Fulfills today and get a Fulfillment Quote.

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